Installation

MRCB specialists can install MS CRM-system on the currently operating infrastructure of the Customer.

As a result of installation process the Customer gets workable copy of MS CRM-system placed on Customer’s servers. Within the service we also adjust the system for reserve copying.

Adjustment

When adjust MS CRM system MRCB consultants would parameterize MS CRM system in accordance with Customer’s business processes. All settings in MS CRM would be listed in the settings table.

Development of registered reports for MS CRM system in Crystal Report

MS CRM system has more than 100 different reports in standard supply. But almost each system implementation project may cause the necessity of existing reports redesign or development of new ones. Following the experience of implemented projects our specialists has already developed series of reports which are not in MS CRM standard supply but demanded by management of companies. Reports are developed in reports generator Crystal Report 9.0 (special version for MS CRM).    

Data migration from external systems

If you use in your company any CRM-system but decide to install MS CRM you need to transfer data during MS CRM implementation process.

Integration of Microsoft CRM with other accounting or ERP systems applied in a company

The possibility of integration with external systems is one of the significant advantages of MS CRM. As a result potential clients may save their investments in the current operating corporate systems. In some cases this integration gives an opportunity to consolidate different information about clients from different sources in MS CRM. Another application field for potential clients is a development of MS CRM functionality which is lacking in currently operating corporate systems.

MS CRM has a standard integration with external systems through Microsoft BizTalk Server or XML. Moreover there is an opportunity to integrate MS CRM with other systems (for instance, 1C) without BizTalk.