Modern Russian enterprises develop towards information technologies application in their operation activity. Large companies enable to open an automation department and hire competent IT-specialists who would support and develop their IT-infrastructure at the respective level.  

Smaller companies may attract external executors for technical support and information systems development — for outsourcing. It’s worthwhile with relation to cost optimization of IT-infrastructure for enterprises with equipped computer work seats usually up to 100 units.

The company MRCB offers complex approach when provide customer support (follow-up maintenance) of IT-infrastructure applying IT-outsourcing. The core of our approach is that the service support agreement is concluded only after business targets and business processes analysis applied by the Customer of IT-solutions.  Within the analysis we reveal and rank risks, value the sequences if they occur and offer specific undertakings for loss minimization.